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Frequently Asked Questions
FAQ’S
How do I return an electronic product (software, eBook, etc.) for a refund?
Before returning an electronic product, please contact our returns department. Please read our returns policy for full details.
We’ve learned that most people simply need some initial help to get started with our products, so please email us and we will guide you step by step.
If your purchase is still covered by our guarantee (30 Days From Purchase), and you’re dissatisfied for ANY reason, we’ll refund the purchase price — it’s that simple.
To find out the exact details on your electronic product’s guarantee, simply follow the steps below:
- Go to the email for your product purchase (the downloaded email or thank you email for the purchase) Check the date and verify that you are still within the guarantee coverage period.
Once verified that you are still covered under our Guarantee, simply contact us by email.
returns@howtobuildrcairplanes.com.
After identifying you in our database (and having reviewed the refund request), we will then instantly disable the product for you and add you to our refund queue.
You will than receive a complete refund of your purchase price within 2 business days of contacting us.
Also provided will be an email confirmation notice detailing the total funds reversed.
What if I have a technical question or just want to send an email to How to build rc airplanes.com?
We welcome all inquiries about our site and products. Please feel free to contact us with questions at the following email addresses.
contact@howtobuildrcairplanes.com | Please use this email when asking any general questions. Or just to say Hi. We Love to hear from our customers. You are the most important part of our business. |
optin@howtobuildrcairplanes.com | Please use this email for opting into our newsletter or to request our TOP TEN Tips to make better RC Airplanes. |
returns@howtobuildrcairplanes.com | Please use this email for when you would like to request a refund or return a product. Use for digital products refunds too. |
sales@howtobuildrcairplanes.com | Please use this email for sales inquiries. |
unsubscribe@howtobuildrcairplanes.com | Please use this email for unsubscribing from our mailing lists. We will remove you from any mailing lists you have opted into. |